From the moment you walk in the door you are greeted by smiling faces. Licia usually being the first one you see. Fairly new to our amazing team, celebrating a year with us, a great addition indeed. With her many years in customer service and a manager, she has really proven to be an asset to us.
Owner of Complete Automotive and ASE Certified Master Tech. With over 32 years of professional experience, you can find Dale in the shop under the hood of a car or on the couch with a customer talking about their vehicle, their family or how their job is going. Dale takes a special interest in each one of his customers as he sees each one as a new family member from the moment they first walk in the door.
Affectionately referred by the guys in the shop as “The Old Man”. Bob has been with the crew now for a little over a year. Although not on the payroll we still include him in our family. He is indeed a great asset to the shop as he lends a hand in the back assisting all of the guys as they work hard keeping your car on the road. Bob is a retired Air Force Veteran as well as a retired Airline Electronic and Quality Control Technician. Bringing those skills to the shop as well as sometimes driving our wonderful customers home or picking them up while their car is in the shop.
One of our seasoned ASE technicians, John has been with us for over 6 years and carries over 28 years of professional experience. The smile he is wearing here is seen almost all the time especially with him recently becoming a Grandfather to his Grandson JJ. With his vast knowledge of this industry and positive attitude, he is guaranteed to put a smile on your face as well.
“Bo” Mike Jones
Bo is also a new addition to the shop but not new to this field with years of experience. This hard-working and knowledgeable creampuff has really proven to be a gem to our shop and we are grateful to have him. His skills as a Master Technician comes in handy for our quality of work. Specializing in all makes and models, and everything from major engine repair to simple tune-ups. With Bo here, you can rest assure we can provide you with the most professional job possible.
Jacob is one of our mid-level techs. Very knowledgeable in his field and dedicated to the quality of his work. With special interests in “Tuners” and his love for Japanese cars such as Nissan (especially 240’s) and the tattoos of Pistons and Spark Plugs just shows his love and dedication to cars. Jacob is a very skilled tech you can find in the shop rebuilding an engine or installing a transmission.
“Jon Jon” Jonathon Burns
Our Youngest tech by far, but the hardest working young man you will get to meet. What Jon Jon lacks in experience he certainly gains in his willingness to learn and how hard he works. Jon Jon has become skilled very quickly in the position of Maintenance Technician. Look for Jon Jon on the cover of Motor Weekly in the next few years and be sure to read his article on how he grew from entry-level to ASE Master Tech in a short time, as he is quickly growing into great tech.
Travis has been with Complete Automotive for 4 years. Starting out as a technician with several years of experience and now serving as Service Writer. With his technical experience and hands-on working knowledge of cars, you can be confident in his abilities to make sure your car gets taken care of with your best interest in mind. His love for the customers goes beyond the shop even a few days later don’t be surprised to get a text or email asking how the car is doing and if there’s anything else he can do. Always going the extra mile to provide more for his customers.